This Privacy Policy explains how Smile Invent Dental Clinic, located in Bandra East, Mumbai, collects, uses, and protects information shared by visitors while using this website. We are committed to maintaining the confidentiality and security of user data. Please review the policy carefully to understand our practices.
PERSONAL INFORMATION
Smile Invent Dental Clinic may request personal details such as name, contact information, or treatment-related queries when visitors interact with the website. This information is collected solely to communicate with patients and provide relevant dental care information. By submitting your details, you consent to their use as described in this Privacy Policy.
NON-PERSONAL INFORMATION
We may automatically collect non-identifiable information including IP addresses, browser type, device information, cookies, and pages accessed on the website. This data helps us analyze traffic patterns and improve website functionality.
Such information is not linked to any personally identifiable data. If third-party advertisers appear on the website, their use of cookies and tracking technologies will be governed by their own privacy policies. Smile Invent Dental Clinic holds no responsibility for third-party data handling practices.
USE OF COOKIES
The Smile Invent Dental Clinic website uses cookies to recognize your browser and improve site performance and usability. Cookies may store preferences and help deliver a smoother browsing experience during future visits.
Session cookies are temporary and are removed once you close your browser. You can choose to disable cookies through your browser settings, but doing so may affect certain website features.
INFORMATION DISCLOSURE
Personal information may be shared by Smile Invent Dental Clinic only when necessary under the following conditions:
- To comply with legal requirements or respond to court orders
- To safeguard the rights, safety, or property of users and the clinic
- To investigate suspected misuse or violation of website policies
- With service providers that run parts of this website for the clinic, such as the AI chat assistant and email delivery, only so that they can provide those services
We take reasonable measures to protect user data. Users are responsible for maintaining the security of their communication and account details. In the event of a data breach, affected users will be informed as required by applicable laws.
AI CHAT ASSISTANT
The website has a chat assistant that answers general questions about the clinic and its treatments and can help you request an appointment. It is powered by Claude, an artificial intelligence service provided by Anthropic. The assistant gives general information only. It cannot examine you and its answers are not a diagnosis or treatment advice.
When you use the chat, the messages you type are sent to Anthropic so that the assistant can reply. Anthropic processes them under its own terms and privacy policy. The clinic keeps a record of each conversation, together with the page you were on and how you reached the website, so that our team can follow up and improve our answers. If you share your name and phone number to book a visit, they are saved as an appointment request in the same way as the forms on this website.
Please share only what is needed to arrange your visit and avoid sending detailed medical records through the chat. To have a conversation deleted, contact us and tell us roughly when you chatted. The assistant may be operated on the clinic's behalf by its website partner.
USER TRACKING AND ANALYTICS
Smile Invent Dental Clinic uses Google Analytics and Microsoft Analytics to understand how visitors interact with the website. These tools collect aggregated data such as location by country, language preferences, browser type, device, and operating system.
No information that directly identifies individuals, including personal details or full IP addresses, is shared with analytics providers.
CHILDREN’S PRIVACY
Protecting children’s privacy is important to us. Smile Invent Dental Clinic does not knowingly collect personal information from children under the age of 13. We advise parents and guardians to supervise their children’s online activity and discourage sharing personal details on the website.
If we become aware that information from a child under 13 has been collected without parental consent, it will be deleted promptly. Parents may contact us through the website for any related concerns.
UPDATES TO THIS POLICY
Smile Invent Dental Clinic may revise this Privacy Policy from time to time to reflect changes in legal or operational requirements. Any updates will be posted on this page, and users are encouraged to review it periodically.
DATA SECURITY
Smile Invent Dental Clinic employs industry-standard security measures, including SSL encryption, firewalls, and access controls, to protect information shared on the website from unauthorized access or misuse.