At Smile Invent Dental Clinic, Bandra East, Mumbai, we follow transparent and ethical
practices for cancellations and refunds. All requests are reviewed on a case-by-case basis,
subject to clinical and administrative assessment.
CANCELLATION
- Cancellations must be requested at the earliest after booking.
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Cancellation requests may not be accepted once treatment planning, laboratory
work, or procurement of dental materials has begun.
REFUND
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Refunds may be considered in cases of incorrect or duplicate payment, or when a
patient becomes medically unfit to proceed with the planned treatment.
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Dental treatments are medical procedures and outcomes may vary; refunds, if any,
are approved only after internal clinical review.
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Fees for consultations, diagnosis, X-rays, treatment planning, membership plans,
and laboratory work are non-refundable.
REFUND PROCESSING
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A written request must be submitted within 6 months of treatment initiation or
completion.
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Dental appliances (crowns, dentures, aligners, implants, orthodontic appliances)
must be returned to be eligible for refund consideration.
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Approved refunds are processed within 15–30 working days via bank transfer or
clinic credit.
REFUNDS NOT APPLICABLE
- Once treatment has started or appliances have been ordered or placed
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Due to patient non-compliance, delayed follow-ups, or treatment taken elsewhere
- For aligners after scans or impressions are completed
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For treatments availed under zero-interest or third-party finance schemes
